These terms govern your use of salinerohotels.com (the "site"), operated by Carina Limited of Moshi, Tanzania ("Salinero Hotels", "we", "us"). By using the site you agree to them. If you don't agree, please don't use the site. They sit alongside our Privacy & Cookie Policy.
1. Using the site
You may browse the site and submit genuine enquiries for your own travel plans. You agree not to misuse it — for example, to submit false or automated enquiries, to attempt to breach its security or rate limits, to scrape or republish its content at scale, or to use it for anything unlawful. We may withdraw access if the site is misused.
2. Enquiries, availability and confirmation
The reservation form sends us an enquiry, not a confirmed reservation. When you submit one:
- You receive an automatic acknowledgement with a reference number — this confirms we received your enquiry, not that a room is held.
- Our reservations team replies, normally within 24 hours, with availability and detailed rates.
- A booking is only confirmed once we have said so in writing and any required deposit or guarantee has been arranged. Until then, availability and rates can change.
Please give accurate details (names, dates, contact information). We are not responsible for a booking we cannot fulfil because the information provided was wrong or incomplete.
3. Rates, taxes and payment
Rates are provided on request and quoted to you directly; the site does not display prices. Quoted rates are valid only for the dates, occupancy and period stated in our reply, and may be subject to applicable taxes and levies. Accepted payment methods, deposit terms and any cancellation or amendment conditions are set out in the confirmation we send for your specific booking, and those booking terms govern the stay itself.
4. Descriptions, photography and availability of facilities
We work hard to describe our lodges, rooms, facilities and experiences accurately. Even so, descriptions and photographs are for general guidance: natural features, wildlife sightings, seasonal conditions, and third-party activities (game drives, balloon safaris, climbs, transfers) depend on factors outside our control and are never guaranteed. Individual facilities may occasionally be unavailable for maintenance or operational reasons. Wildlife is wild — we can promise the setting, not the animals.
5. Intellectual property
All content on the site — text, photography, graphics, the Salinero name and logo, and the overall design — is owned by Carina Limited or used with permission, and is protected by copyright and trademark law. You may view and print pages for your own personal, non-commercial travel planning (including our downloadable itinerary). You may not otherwise copy, republish, sell, or use our content or brand without our prior written permission.
6. Third-party links and services
The site links to and works with third parties — for example Tripadvisor (our rating badge), our email provider, WhatsApp, and social platforms. We don't control those services and aren't responsible for their content, availability, or practices. Your use of them is governed by their own terms and privacy policies.
7. No warranties
The site is provided "as is" and "as available". While we take care to keep it accurate and running, we don't warrant that it will be uninterrupted, error-free, or free of harmful components, or that every detail is complete and current. To the fullest extent permitted by law, we exclude implied warranties of this kind.
8. Limitation of liability
To the fullest extent permitted by law, Salinero Hotels and Carina Limited are not liable for indirect or consequential loss arising from your use of the site (for example, loss caused by reliance on site content or by the site being unavailable). Nothing in these terms limits any liability that cannot be limited by law, or affects your rights under the separate booking terms that apply once a reservation is confirmed.
9. Privacy
Our handling of your personal data is explained in the Privacy & Cookie Policy, which forms part of these terms.
10. Changes to these terms
We may update these terms from time to time; the "last updated" date above shows the current version. Continued use of the site after a change means you accept the updated terms.
11. Governing law and contact
These terms are governed by the laws of the United Republic of Tanzania, and the courts of Tanzania have jurisdiction over any dispute relating to the site. This does not remove any mandatory consumer-protection rights you have where you live.
Questions about these terms? Contact us:
- Email: bookings@salinerohotels.com
- Phone / WhatsApp: +255 677 100 010
- Carina Limited, 04 Salinero Avenue, Lema Road 25102, Block BF, House 147, Moshi, Tanzania